Last updated: 2024/05/23
Evolens Game("we","our","us") takes your personal information and privacy very seriously. We collect and use your information to provide and improve our services to all users.
When you use our services, we may collect and use your personal information. This Privacy Policy covers the services you are using, so please read it carefully. If you have any questions or concerns about this Privacy Policy, please contact cs@evolens.cc
By continuing to use our services, you agree to our collection, use, storage and sharing of your personal information in accordance with this Privacy Policy.
1. Information we may collect
When you use the services or games we provide on Facebook or other SNS platforms, your personal information may be collected, saved and used. Of course, access to your information will vary depending on the game and SNS platform. If you do not provide this information, you may not be able to become our user or benefit from the services we provide, or you may not be able to fully Using the services provided, our platform may access or store some or all of your following information, subject to your permission or authorization.
Here's what you might get:
*Your first and last name;
*Your profile picture or its URL;
*Your user ID number, associated with public information such as name and profile photo;
*Your friend’s user ID and other public information;
*The login email you provided to the SNS when registering;
*Your physical location and the location of your access device;
*Your gender;
*Your birthday;
*Your IP address;
*Your device or software information, such as other configuration information, system activity, mobile device system version and device identifiers provided by your mobile device, web browser, language or other programs when connecting to our services ;
*Your location information, such as GPS positioning, etc.;
*Your device ID or identification, such as device model, operating system and unique device identification code. We may associate your device identification code or phone number with your account.
When you play games through SNS or other methods, you authorize us to collect, store and use all information that you agree SNS can provide to us through the SNS Application Development Interface ("API") in accordance with this Privacy Policy. Your agreement occurs when you "accept" or "allow" (or similar terms) one of our applications on SNS.
If you purchase a license to use game virtual currency or virtual items directly from our platform, we will collect the billing and financial information needed to process your charges, which may include your postal and email addresses. We may also receive billing and payment information you provide when another party processes your purchase, such as Facebook (for Facebook Credits), Apple or Google (for purchases on iOS devices). Please note that purchasing currencies such as third-party vendor credit cards or Facebook Credits may also be subject to additional policies.
When you ask our customer support team for clarification, we will collect and store the contact information you provide (usually your name and email address), information about your game or activity, and your users ID number. We will also store communications and any material contained therein.
When you register to have SMS notifications sent directly to your mobile phone\E-mail, we will receive and store the information you provide, including your phone number. These messages notify you of in-game activity and allow you to play the game from your phone. You can adjust the types of notifications you receive and the types of notifications you receive by editing your SMS notification settings; simply log into your game account and select "SMS Mobile" from the Help menu.
With your consent, we may send push notifications to your mobile device to provide game updates and other related news. You can manage push notifications from the Options or Settings page in the relevant game. You can also manage them from the device settings page of the relevant game.
We may send local notifications to your mobile device to provide game updates and other related materials. You can manage local notifications from the Options or Settings page in the relevant game.
When you visit our website or play our games, we collect (i) certain technical information about your mobile device or computer system, including MAC address, IP address and mobile device ID; ( ii) Usage statistics regarding your interactions with the Services. This information is typically collected through the use of tracking technologies such as server log files or web log files ("Log Files"), mobile device software development kits, and browser cookies to collect and analyze certain types of technical data. Some cookies placed on your computer by the Service are associated with your user ID number. For more information about how we use cookies and other tracking technologies, please review the "Cookies and Automatic Data Collection" section in Section 3 ("How We Collect Your Data").
2. How we collect information about you
2.1 We or our third-party partners may use cookies or other technologies (such as web beacons) to collect or use your personal information and record the collected information. . We use cookies and web beacons to provide you with a personalized player experience and services.
2.2 Our products and services may contain cookies and web beacons placed by advertisers or other partners. These cookies and web beacons may collect non-personally identifiable information about you to help us analyze how users use our services, send you advertisements that may be of interest to you, or evaluate the effectiveness of our services. The information collected and used by these third-party cookies and web beacons is not subject to this Privacy Policy, but is subject to the restrictions of the third parties themselves. We are not responsible for the use of cookies or web beacons by third parties.
2.3 We may also collect information about you in any one or more of the following ways: When you play one of our games, we collect and store your information directly or through Certain information provided by SNS or other third-party manufacturer websites that provide our games. In order to provide a richer gaming and social experience, we also collect information about your gaming and interactions with other players and services. Much of this information is collected and stored through the use of log files, which are files on our web servers that record the actions performed on our games and websites.
Here’s how you might get the information:
*Participate in player forums and message boards
*Publish a user's public profile to other users' profiles or game consoles
*Send private information or invitations to other users on our website or email account
*Chat with other users
*Post a photo
*Messages generated by other interactions during the game
We may record and store files of these communications on our servers to protect the safety and well-being of our users and the rights and property of Evolens Game in connection with the Services. You acknowledge and agree to the recording and storage of such communications for this purpose. We may collect or receive information from other sources, including (i) other Evolens Game users who choose to upload their email contacts; (ii) third party vendor information providers. This information will be used to supplement your profile - primarily to help you connect with your friends. It will be used in conjunction with other information we collect.
3. How we use the information we collect
We may use the information we collect when you use our services in the following ways:
* Providing services;
* Improve account and data security. We use your personal information for identity verification, customer service, security, fraud monitoring, and archiving and backup purposes to ensure the security of the products and services we provide;
* Indicates that we design new services and improve existing services.
* Help us better understand how you access and use the services we provide, so that we can provide more targeted responses to your individual requests.
* To deliver ads that are more relevant to you, rather than more general ads, and for spam monitoring and prevention.
* To evaluate the effectiveness of our advertising, promotions and promotions so that we can improve them to provide a better user experience.
* Used for software certification or management software upgrades;
* Investigate the products and services we offer with your consent.
* Create your game account and allow playing our games
* Identify and suggest connections to users of other platforms
* Implement user-to-user communication
* Provide technical support and respond to user inquiries
* To protect against fraud or potentially illegal activity
* Serving and targeting ads
* Notify users of in-game updates
* Provide in-game leaderboards and promote in-game player achievements
* Solicit ideas and feedback to improve our products and services and customize your user experience
* Inform users about new products or promotional offers
* Participate in generally accepted practices, for example, if you are a potential winner of a sweepstakes, please contact us at the email address we have on file;
Subject to complying with relevant laws and regulations, we may use the information collected from one service in our other services to collect information or personalize these services so that you can have a better experience, and To improve the services we provide. For example, information collected about you from one of our services that you are using may be used in other services to provide you with specific content or to show you content that is relevant to you that would not otherwise be sent to you. If the option is provided, users can also authorize us to use the information provided and stored by the service for our other services.
4. How to access and update your personal information
4.1 We will make every effort to use appropriate technology to ensure that you can access, update and modify your registration information, or use other personal information provided by our services. When accessing, updating, modifying, or deleting information, we may require you to perform some form of identity verification to ensure the security of your account.
4.2 You can modify, change, update or delete your personal information at any time. If you do not agree with us storing or using your information, please notify us and we will delete or stop using your information according to your request. Once your account is deleted, we will no longer retain this information.
4.3 We will ask for your consent before collecting or using your personal information for purposes not specified in this privacy policy.
5. Information Sharing
5.1 We and our affiliates will not share your personal information with any third party without your consent, except in one of the following circumstances:
5.1.1 You agree;
With your consent, we will share your personal information with companies, organizations or individuals outside of us. We require consent to share any sensitive personal information.
5.1.2 In order to provide better service:
We and our affiliates may communicate with our affiliates, partners, third-party service providers, contractors and agents (such as communications services that send emails or push notifications on our behalf, or that provide location data Map service providers) share your personal information for the following purposes:
(1) Providing our services;
(2) Fulfill the obligations listed in this privacy policy and exercise our rights;
(3) Maintain and improve the services we provide.
If we or our affiliates share your personal information with any of the above third parties, we will ensure that these third parties comply with this privacy policy and adopt appropriate privacy and security measures when using your personal information.
5.1.3 For legal reasons
We or our affiliates may need to retain, preserve or disclose your personal information for the following reasons:
(1) Comply with laws and regulations;
(2) Comply with court orders or other legal procedures;
(3) Comply with the requirements of government agencies;
(4) Take necessary actions to comply with laws and regulations, safeguard public interests, and protect the personal, property and legitimate rights and interests of customers, the company, other users, and employees.
6. Information Security
6.1 We will only retain your personal information for as long as required by law.
6.2 We strive to protect your personal information from unauthorized access, unauthorized alteration, disclosure or destruction of the information we hold. Specifically, we take the following measures:
6.2.1 We use SSL to encrypt our services;
6.2.2 When you access your account, we provide multi-step verification and secure browsing in your browser.
6.2.3 We will review the collection, storage and processing of information (including physical security measures) to prevent any unauthorized access to such information;
6.2.4 We restrict access to that information to those employees, contractors and agents who need to know that information in order to process it. These individuals are subject to strict contractual confidentiality obligations and may be subject to legal investigation or termination of their relationship with us if they fail to meet these obligations.
6.3 Please understand that due to the technical limitations of the Internet industry and various malicious means, even if we try our best to strengthen our security, we cannot always ensure the complete security of your personal information. Please understand that the systems and communication networks you use to connect to the services we provide may cause problems beyond our control.
7. Information you share
7.1 We provide services that allow you to share your personal information publicly with all users. For example, any information you upload or publish when using our services (including your public personal information, friend list, etc.), your responses to other people's uploads or posts, and location data and log data related to these posts and uploads . Any user of our services may also share information about you (including location data and log information). As long as you don't delete the shared information, it will remain in the public domain. Even after the information is deleted, the information may still be cached, copied or stored by other users or independent third parties not under our control, or may be kept in the public domain by other users or third parties.
7.2 Please use extreme caution when uploading, publishing and exchanging information through the services we provide. In some cases, you can control who has access to the information you share using the privacy settings in some of the services we offer. If you want to ask us to delete your personal information from our services, please contact customer service through the contact information provided in this privacy policy.
8. Emails and information we send to you
8.1 Email and push notifications
When using the services we provide, we may send emails, news and push notifications to your device. If you do not wish to receive these communications, you may choose to unsubscribe from the mailing list by following the instructions provided.
8.2 Service Announcement
We may issue service announcements when necessary (for example, when service is suspended for system maintenance). You may not opt out of receiving non-promotional service announcements.
9. Security of personal information
In order to prevent illegal login and modification, disclosure and destruction of the important data we collect and save, we take commercially reasonable security measures. We will continue to work hard to improve the security level of our services, but we cannot guarantee that illegal activities such as illegal logins, hacking, and data loss will not occur. We strongly recommend that you do not share your account password with a third party under any circumstances. We do not believe that email and messaging systems are completely secure, and we recommend that you do not send personal information to our company through these methods. If you have any questions about the security measures of our services, please email cs@evolens.cc
10. Our Policy Regarding Children
We do not knowingly collect personal information from children under 13 years of age. Children under the age of 13 should not use our Services. If we have collected personal information from children under the age of 13 due to our negligence, we will promptly delete the collected information through reasonable means.
11. Changes
We reserve the right to change the terms of our Privacy Policy at any time. If these revisions to the Privacy Policy result in a material reduction of your rights, we will post a notice and prominently display it on our home page. If you continue to use the services we provide, you agree to be bound by the terms of the revised Privacy Policy.
12. Contact Us
If you have any questions or suggestions about our privacy policy, please feel free to contact us at cs@evolens.cc.
13. Account deletion
13.1 If you need to delete your account and game data, you must meet the following conditions at the same time. You can delete it in the following two ways:
(1) Go to the in-game member center > Delete account (directly request account data deletion through the change button)
(2) Contact our customer service staff to delete account data: cs@evolens.cc
*There are no uncompleted transactions, orders, services, etc. in the account
*The account has not been involved in any complaints or reports
*There are no unused rights and interests in the account. If you still have unused rights and interests, deletion application will be regarded as your voluntary giving up of the corresponding rights and interests
*Account deletion does not involve any complaints, disputes, lawsuits, investigations by competent authorities, etc., and there is no realistic risk of the above-mentioned lawsuits or adjustments
*The account does not have any other obligations that should be performed in accordance with the requirements of laws and regulations but have not yet been performed
*All data and information to which you have rights under our account have been moved out and properly backed up, or you have completely given up your right to retain or retrieve such data
*After the account deletion application is successfully submitted, you will enter a 30-day deletion application review period, during which you can continue to play the game
*After the review period is over, we will stop providing all or part of the game services for the account, and according to your request, delete the account and the game data corresponding to the account, except for data otherwise stipulated by the laws of some countries/regions.
*During the account deletion review period, you can contact customer service personnel through our reserved customer service email to cancel the account deletion application. Customer service email: cs@evolens.cc
13.2 Instructions for collecting and deleting Facebook user information:
(1) After a user logs into the game using a Facebook authorized application, the game will collect the user's email address and other public information. The above information is mainly used by the user to create a game account and provide corresponding game services
(2) If the user cancels the authorization of the game application in Facebook settings and privacy, we will delete the user's corresponding game information
(3) Users can also contact our customer service staff (cs@evolens.cc) to further delete the Facebook authorized data content information of the application. Please note that once the deletion is successful, it cannot be restored
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